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Buyers are responsible for any import/customs charges, which are assessed according to the laws of the country where the products are delivered.
When ordering from our store, you’re responsible for confirming the product can be legally imported to your destination. We can’t determine in advance whether fees will apply, so please contact your local governing authority. Import and/or customs fees are non-refundable.
Recipients of international shipments may be charged import taxes, fees, and customs duties (“Import Fees”) by the destination country’s customs office. The amount varies based on that country’s regulations.
Customs policies differ widely, and some countries don’t charge Import Fees for shipments below a certain value. For specific guidance, reach out to your destination country’s customs office.
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If you require further assistance, submit a ticket here. We will respond within 48 hours.